NHS – Greater Glasgow and Clyde – Thank you!

My experience by Matthew McKinnon

 I had to wait nine and a half months, but just over two weeks ago I had my hernia operation. It was a day surgery job. I arrived at the hospital just before 8am, and exactly on time a nurse came to the waiting area and called out the names of four men, but not mine. I thought I was in for a wait, but no, a few minutes later another nurse called for another four, including me. We were quickly taken to the ward, given a bed, and I was told I would be second to go to theatre.

I then became part of what seemed like an amazing ‘conveyor belt’ system.  I found the day incredibly impressive, as at all times I was treated with professional efficiency, kindness, empathy and discretion. My nurse Graeme introduced himself and told me he would be looking after me. He asked lots of questions to enable him to complete a composite form re past medical history, medicines etc. Then along the line came a visit from the anaesthetist doctor herself, more questions and a word of reassurance, followed by a visit from Mr Welsh the surgeon, who confirmed the procedure, what he planned and finally what the risks were. A signature on the consent form and I was all set. Now I could sit in the chair and read. I hadn’t bothered to bring a book, but since I had the Bible on my ‘iphone’ I read and reflected on psalm 103, which seemed appropriate.

At around 10 o’clock I was issued with my ‘paper outfit’ for theatre, which I wore under my dressing gown, and a porter wheeled my bed along to the theatre to be ready. Just before 10.30 two of the anaesthetist’s assistants arrived, they asked a few more questions and then walked with me to a small anti-room outside the theatre and there was my bed. I was ‘wired up’ for various safety instruments, and then the anaesthetist told me she was about to put me to sleep.  I woke in the ward just after 1pm, felt a bit ‘woozy’ for a few minutes and then my head started to clear. I was told by my nurse to lie still and rest for a little while, but felt no pain whatsoever.

Sometime later I was invited to sit up and was issued with a jug of water and asked to drink as much as I could. (Using the toilet being a requirement for getting discharged, I believe!) I was then able to choose sandwiches from the ‘trolley lady’ and given tea.  I was also told that when I felt like it, I could get dressed, and if I needed any assistance just to shout. After dressing myself, I was given some painkillers, wound dressings and general instructions, and told that the surgeon had indicated that ‘there was no need for any further consultation’. The nurse then telephoned my wife to say I was ready to be discharged, and I was back home by 4pm!

I am hugely thankful to ‘the day surgery team at the New Victoria’ for a highly efficient demonstration of professionalism, coupled with exemplary patient care, which I’m sure requires great patience at times. I am also very grateful to friends in my church house group for their prayers and support, and ultimately to God Himself who holds all of our lives in His hands.

I am under doctor’s orders to take things easy, and these ‘rules’ are being strictly enforced by my wife, but I still manage to look after the greenhouse, read, walk a bit, and work at my computer! 🙂

Sometimes ‘thank you’ seems quite inadequate, but a big THANK YOU to one and all, and let me present to you this bouquet of flowers from our garden! Matthew

Published by


I'm am a married man, a father, grandfather and great grandfather who has been married to Muriel for 62 years. I have worked as an Engineer in the Sugar Business, and as a Manager in the Relief and Development sector. Firstly however, I'm a follower of Jesus Christ and this fact has shaped my life and work.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s